SUPPORT SERVICES
Oxaliz can provide application and infrastructure support for our customers, in which we monitor and manage critical components, including the hardware, operating system, AIA layer, and the database layer. In other words, we provide support for all of the components of the application platform environment. We also monitor the application performance itself, and provide an integrated service desk that identifies red-flag issues for resolution teams.
By using a “technology stack” to organize our delivery teams, we are able to service a wide variety of infrastructures used by our clients to support their applications. Team members are well-versed in the most common types of hardware, operating systems, monitoring toolsets, security products and systems management tools.
Production SupportServices include:
- Batch Job operations
- Monitor, schedule, run, troubleshoot of production batch jobs
- Management of all components
- Release management
- System & Application monitoring
- Back-up and restoration of operations
Oxaliz has commitment to help our clients increase their business profitability, operational efficiencies and technology ROI.
Combining Oxaliz ’s business process expertise, industry-specific experience and seamless integration skills with advanced, flexible and leading technologies enables businesses around the world to significantly benefit from this partnership.
Practices
- Enterprise Technology Services
- IT Staffing Services
- Packaged application services
- Information and management services
- Training and Education
- Support services
From staff support to professional project management using proven methodologies, Oxaliz ensures successful delivery of complex enterprise software projects for our clients. Our solutions include: